PangolicPangolic

Turn your voice into professional writing

Pangolic

Privacy Policy

Last updated: August 2026

1. Introduction

Pangolic ("the app", "we") respects the privacy of its users and is committed to protecting their personal data. This policy explains what data we collect, how we use it, and what your rights are.

2. Data We Collect

  • Account Information: Full name and email address (collected at registration).
  • Audio Recordings: Processed temporarily for transcription purposes; not stored.
  • Documents: Text documents you create are stored and linked to your account.
  • Usage Data: Daily usage count and subscription plan information.
  • Payment Information: When you subscribe to a Premium plan, billing details (name, email, and payment method) are processed securely by our third-party payment processor, Polar. We do not store your full payment card details on our servers.

3. How We Use Your Data

The data we collect is used solely for the following purposes:
  • Providing the speech-to-text conversion service
  • Saving and managing your documents
  • Improving service quality
  • Providing user support

4. AI, Payment & Third-Party Services

We use the following third-party AI services to power our core features:

  • OpenAI (Whisper) for converting your voice recordings into text
  • An automatic AI model routing system for text refinement features (summarization, tone adjustment, grammar correction)

Only the audio or text you submit within the app is sent to these AI providers โ€” we never share your Gmail inbox content, existing Google Docs, or any other Google Account data with these or any other third-party service. Audio files are deleted after processing. We recommend avoiding sensitive personal information in texts processed through these services.

Payment processing is handled by Polar, our Merchant of Record. Please refer to Polar's own privacy policy for details on how they process your payment data.

We do not sell your personal data to any third party. We do not share your data with advertising networks, data brokers, or analytics services beyond what is necessary to operate and improve Pangolic.

5. Google Integration (Gmail & Google Docs)

Pangolic uses a single Google connection to power two features: sending emails through your Gmail account and saving documents to Google Docs.

  • Gmail (gmail.send): Used only to send emails on your behalf when you initiate a send action. We do not access, read, or modify your inbox, contacts, drafts, labels, or any other Gmail data.
  • Google Drive (drive.file): Grants access only to files that Pangolic creates โ€” including the Google Docs documents we create for you. We cannot see, read, edit, or delete any of your existing documents or any other files in your Drive.

Your Google authorization tokens are stored securely and used solely for the actions described above. You can disconnect your Google account at any time from the Settings page, which immediately revokes our access.

The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

6. Data Security

Your data is transmitted over encrypted connections (HTTPS) and stored on secure servers. Industry-standard security measures are applied to protect against unauthorized access.

7. Data Retention & Deletion

You can delete your documents at any time from within the app. To delete your account, use the "Delete Account" option on the Profile page; all your data will be permanently removed.

7a. Your Rights

Depending on your location, you may have the right to access, correct, export, or request deletion of your personal data. To exercise these rights, please contact us at info.pangolic@gmail.com.

8. Children's Privacy

Our app is not directed at children under the age of 13 and we do not knowingly collect data from such individuals.

9. Changes

We may update this policy from time to time. You will be notified within the app of any significant changes.

10. Contact

For any privacy-related questions, please contact us at info.pangolic@gmail.com.